ENGLISH

Q

Do you ship abroad?

A
Yes, we now offer international shipping via email! Please place your order at info@sakurai-tea.jp with the following information and we will email you a PayPal link of your total amount with shipping calculation. We will ship the package once the payment is completed. --------------------------------------------------------------------------------------- Billing Information - Name - Email - Order (e.g. Blend No.113, 5 bags) Shipping Information - Name - Address - Phone Number - Note
Q

How much is the shipping and how long does it take?

A
All international deliveries are shipped by Express Mail Service (EMS). Asia ¥1,400~ (3-10 working days) North America & Oceania ¥2,000~ (14 working days) Europe & Russia ¥2,200~ (14 working days) South America & Africa ¥2,400~ (14 working days) An order may be subject to additional custom charges in certain countries. Please be aware that Sakurai Japanese Tea Experience is not liable for these charges. All delivery dates are estimates and we can not guarantee delivery by a certain date.
Q

Do you have a product catalogue?

A
We are working on it! In the mean time, please try website translation features like google translate. Also. please feel free to send us any questions at info@sakurai-tea.jp. Please note that some countries do not allow us to ship particular items by law. We will let you know if your order includes any that applies.